We have offices near Sydney Airport and Perth Airport that offer a shuttle bus transfer during office hours.
Sydney Airport: Return to 55 Kent Road Mascot
Perth Airport: Return to 172 Kewdale Road Kewdale
Please note: You can also leave the car in the Perth Airport Car Park. We will charge you the parking fee, plus a relocation fee. Please enquire at our Rental Desk when you collect your car.
Our Frequently Asked Questions section has immediate answers to your questions.
Our FAQ's are the quickest way to find an answer. But if you can't find what you're looking for, our customer service team are happy to assist.
All our advertised prices include GST. The GST (Goods and Services Tax) is a sales tax of 10% on most goods and services transactions in Australia.
All references to “the car” refer to the vehicle which is subject to this lease.
The Lessee agrees to:
Return the car to the Owner at the depot from which it was taken at the agreed time stipulated.
Not refuse to be tested for, nor drive with the presence of alcohol, or drugs.
Warrant that the lessee and any listed co-drivers are holders of a valid motor driver’s licence.
Accept responsibility for a breach of these conditions by the co-driver, if one is listed.
Not allow any other person to drive the car.
Drive the car only on sealed roads.
Not drive the car through any water, including; rivers, creeks and any flooded roads.
Not wilfully damage the car, including; not carry surfboards or any item on the roof.
A $500 replacement key charge, if the key is not returned with the car.
Return the car full of unleaded petrol - shortages are charged at double the local pump price.
Return the car in a clean condition, or a $50 cleaning fee applies.
Not smoke, vape, or have pets in the car, or a $200 cleaning fee applies.
Only have the car towed or repaired with the permission of the Owner.
A $25 administration fee for each traffic-infringement in addition to the fine.
Our Fair Use Policy. e.g. not use the car for; security patrols, courier deliveries or Uber Eats.
Consent for my personal details to be used to obtain an Equifax Credit Score. (A score of 500+ is needed).
A $150 fee if the car is taken into Victoria, or Queensland-South-of-Bundaberg.
Not take the car into; South Australia, Tasmania, Northern Territory, or Queensland-North-of-Bundaberg.
If the car is damaged, the Lessee agrees to:
Not leave the scene of an accident until Police attend.
Obtain all details and assist the Owner with the recovery of damages.
Not admit, or apportion blame.
Complete a Police Report and the Owners damage-report-form within 24 hours.
Provide confirmation to the Owner that the lessee and listed co-driver have a valid driver's licence.
Pay for all damages (including theft), where the key is not returned to the Owner.
The lessee agrees to the following apportionment and limitations of costs by authorising to have their debit, or credit card debited;
The charges, as agreed.
All road toll charges incurred, plus a $1.30 administration fee for each toll.
A $5,000 charge for each occurrence of damage to the Owner's vehicle.
The cost of all damage to the car related to a breach of these conditions.
If within 30 minutes from signing the lessee returns to the owner to raise a doubt, about the car or the conditions being satisfactory, the Owner will cancel this agreement and reimburse the full deposit.
The Owner’s business hours are displayed on our website. We are closed on Public Holidays. The car shall be charged for until checked in by the Owner during business hours. Each whole 24 hour period shall be charged as 1 day. One tenth of the daily charges will apply for each hour over 24 hours (e.g. 26 hours would be charged as 1.2 days).
The Owner may monitor the car with a tracking device. Should the car not be returned within the agreed time stipulated, the lessee may be deemed to have stolen the car and the Owner may take steps to regain possession, including police action and nationwide circulation of personal details with photographs.
All transactions are processed in Australian Dollars (AUD).
All references to "the car" refer to the vehicle which is subject to this rental.
The Lessee agrees to:
Return the car to the Owner at the depot from which it was taken at the agreed time stipulated.
Not refuse to be tested for, nor drive with the presence of alcohol, or drugs.
Warrant that the lessee and any listed co-drivers are holders of a valid motor driver’s licence.
Accept responsibility for a breach of these conditions by the co-driver, if one is listed.
Not allow any other person to drive the car.
Drive the car only on sealed roads.
Not drive the car through any water, including; rivers, creeks and any flooded roads.
Not wilfully damage the car, including; not carry surfboards or any item on the roof.
A $595 replacement key charge, if the key is not returned with the car.
Return the car full of unleaded Petrol - shortages are charged at double the local pump price.
Return the car in a clean condition, or a $50 cleaning fee applies.
Not smoke, vape, or have pets in the car, or a $200 cleaning fee applies.
A $75 Call-out fee for each RAC roadside service.
A $25 administration fee for each traffic-infringement in addition to the fine.
Our Fair Use Policy. e.g. not use the car for; security patrols, courier deliveries or Uber Eats.
Drive the car within 500km of Perth; Limits include: Geraldton, Paynes Find, Southern Cross, Jerramungup, Albany.
A $150 fee will Extend area of Use; Limits include: Exmouth, Carnarvon, Monkey Mia, Kalbarri, Meekatharra, Kalgoorlie, Norseman, Esperance.
If the car is damaged, the Lessee agrees to:
Not leave the scene of an accident until Police arrive.
Obtain all details and assist the Owner with the recovery of damages.
Not admit, or apportion blame.
Complete a Police Report and the Owners damage-report-form within 24 hours.
Not have the car towed, without permission of the Owner.
Pay for all damage to the car (including theft), where the key is not returned to the Owner.
The lessee agrees to the following apportionment and limitations of costs by authorising to have their debit, or credit card debited;
The charges, as agreed.
A $5,000 charge for each occurrence of damage, irrespective of fault, including: windscreen damage, tyre damage, lost Satnav and lost keys.
All damages related to a breach of these conditions; including: where details are not obtained, willful damage and theft damages where keys have not been returned to the Owner.
If within 30 minutes from signing the lessee returns to the owner to raise a doubt, about the car or the conditions being satisfactory, the Owner will cancel this agreement and reimburse the full deposit.
The Owner’s business hours are displayed on our website. We are closed on Public Holidays. The car shall be charged for until checked in by the Owner during business hours. Each whole 24 hour period shall be charged as 1 day. One tenth of the daily charges will apply for each hour over 24 hours (e.g. 26 hours would be charged as 1.2 days).
The owner may monitor the car with a tracking device. Should the car not be returned within the agreed time stipulated, the lessee may be deemed to have stolen the car and the Owner may take steps to regain possession, including police action and nationwide circulation of personal details with photographs.
All transactions are processed in Australian Dollars (AUD).
Bayswater Car Rental Pty Ltd (ABN 70 008 711 608) trading as No Birds and Bayswater Car Rental.
Effective date: 12 October 2026
This Privacy Policy explains how we collect, hold, use and disclose your Personal Information. It applies to all of our locations, our website and our App. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The Personal Information we collect may include your:
Name
Date of birth
Home address
Email address
Telephone number
Payment details
Driver’s licence details
Passport details
Credit report details
Booking and rental history
Vehicle location and usage information during your rental
Images captured by CCTV at our premises
Recordings of phone calls
When you book, rent or communicate with us in person, by phone, by email or through our website.
When you sign up to or use our app.
From third-party booking platforms.
From credit reporting bodies.
From toll operators, road authorities and police in relation to tolls and infringements.
Through cookies and analytics tools on our website and app.
To verify your identity and driver’s licence.
To provide and manage your rental.
To process tolls, traffic and parking infringements.
To manage damage and accident claims.
To prevent and investigate fraud and theft.
To respond to your enquiries and provide customer service.
To comply with our legal obligations.
To provide offers and surveys about our services.
To ask you to review us on Google after you return your vehicle.
We may disclose your Personal Information to:
Our IT, cloud storage, booking system and payment processing providers.
Insurers, assessors and operatives investigating vehicle damage or fraud.
Toll operators and authorities in relation to tolls, traffic and parking infringements.
Parties when required by law, Court Order, or Police request.
Credit reporting bodies, if you default on payment of rental fees or charges.
Debt collection agencies and our lawyers to recover amounts owed.
Our contractors to enforce our legal rights.
After you return your vehicle, we may send you a link by email asking you to review us on Google. Leaving a review is optional. Any review you post is published by Google and is subject to Google’s own privacy policy.
Our vehicles may have a tracking device fitted that records the vehicle’s location, speed and kilometres travelled. This information may be considered Personal Information under the Privacy Act 1988. We may use it to:
Verify time and location details if the vehicle is damaged.
Locate the vehicle if it breaks down or in an emergency.
Identify whether the vehicle is being used in an extended usage area, or a prohibited area under the Terms and Conditions of our Rental.
Locate the vehicle if it is not returned at the end of the rental period.
Provide information to the Police.
We may use computer programs, including artificial intelligence (AI), to collect, use and disclose your Personal Information in accordance with the Australian Privacy Act. Specifically, we may use AI and automated systems to assess your identity documents, credit report details and booking history in order to perform credit and identity checks and to approve or decline rental services.
If you believe an automated decision has incorrectly affected your ability to use our services, you can contact our Privacy Officer to request a manual human review.
We are an Australian business. However, some of our service providers, such as cloud storage providers and third-party booking platforms, may store or access your Personal Information internationally. We take reasonable steps to ensure overseas recipients handle your information in line with the Australian Privacy Principles.
We hold Personal Information in electronic systems and, in some cases, in paper records at our premises. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure, including using password-protected systems, restricted staff access and secure storage of paper records.
We keep Personal Information only for as long as we need it for the purposes above or as required by law. When it is no longer needed, we securely destroy or de-identify it.
If a data breach is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches Scheme.
Please contact us below if you wish to access or correct your Personal Information, query an automated decision, or complain about a breach of the Australian Privacy Act. We aim to respond to your request within 30 days.
The Privacy Officer
Address: Unit 3, 55 Kent Road, Mascot NSW 2020
Email: [email protected]
Phone: +61 2 9197 9104
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the effective date shown at the top.