In in the event of an accident, please follow the four steps below.
- Get the following details from the other party involved: name, address, telephone number, registration number and insurance company.
- Do not have the car repaired or towed without our permission.
- If the car is not drivable, if possible, park the car out of traffic and lock it.
- Telephone our office:
- Perth: 08 6467 0400
- Sydney: 02 9360 3622
- Report to the Police and provide No Birds with the Police Report No.
- Complete a Damage Report form and return it to our office as soon as possible. (Download Damage Report Form PDF)
For more information on accidents or damage to your hire car, see our damage fee page.